Multimedia Designer

CURIOUSLY
Curiously is an AI education technology project founded by a team of doctoral students at Columbia University. I initially joined the team as a research assistant at the Transforming Education Technology Lab, where I worked on UX research and UI optimization for both student- and instructor-facing AI chatbot interfaces. In December 2024, Curiously was officially incorporated and piloted at institutions including Columbia University, New York University, and UC Berkeley. Based on user feedback and team evaluation, the product evolved from a customizable GPT-based chatbot to include an AI virtual avatar interview feature.
PROJECT BACKGROUND
AI Chatbot
As conversational AI tools like ChatGPT become widespread, the founder’s doctoral research across multiple universities identified two key challenges in the educational use of AI:
1. Limited trust and customization: Educators question the accuracy of AI-generated responses and want tools that can be customized using their own teaching materials.
2. Unclear usage boundaries: Teachers expect AI to support learning and critical thinking, not replace student work or enable academic misconduct.
In response, the founder developed Curiously, a platform that lets educators upload materials, set learning goals, and control the AI’s scope, tone, and teaching strategy.
AI Avatar
Beyond basic chatbot functionality, many educators have expressed strong interest in a virtual avatar–based video conversation feature. For example:
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University career centers hope to use it to support mock interviews for students.
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Medical school faculty see potential in creating simulated scenarios for students to practice communication with patients or their families.
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Business school instructors plan to apply it to experiential learning activities such as simulated business negotiations.
TARGET USERS

DESIGN SYSTEM

AI CHATBOT VERSION 1.0
Teacher Side


Student Side

User Interviews and Testing: Issues and Solutions in Version 1.0

AI CHATBOT VERSION 2.0
User Jorney FLow

Teacher Side Key Setup Screens

Teacher Side: Setup Page Analysis

Content Setup:
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Teachers can control the depth of each AI chat, which affects question complexity and session length.
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Teachers may also select specific Knowledge Base resources so the AI generates questions directly from those materials.
AI Setup:
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Teachers can review, add, delete, or ask the AI to regenerate chat questions at this stage.
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Teachers can choose between Partner Mode and Probing Mode. In Partner Mode, the AI acts as a learning partner, guiding students toward the correct answer by continuously asking follow-up questions. In Probing Mode, the AI functions more like an assessment tool, focusing on evaluating student understanding.
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Additionally, teachers can choose whether students are allowed to view the full chatbot configuration after completing all questions.


Student Side: Chat and Learn

Teacher Side: Complete and Review

AI AVATAR
User Flow
AI Transcript
During user testing, teachers expressed caution about AI-generated score reports, emphasizing the need to control evaluation criteria. In response, we added a score report customization step after video interviews, allowing teachers to choose between a full editable report, a brief summary, or a custom AI-generated template. Clicking “Generate” allows teachers to preview a sample AI-generated report.

Wording Optimization

Template Entry Design and Optimization
The AI virtual interviewer was developed earlier than Chatbot 2.0, initially as a standalone project, leading to some UI inconsistencies. However, user feedback across both projects showed a clear preference for using templates rather than starting from scratch, with many expecting AI-generated drafts they can refine.
Initially, templates were accessed through a single navigation entry, but competitive research revealed this approach as low visibility and guidance. We therefore shifted to in-flow template guidance, surfacing relevant templates at key setup steps to help users avoid blank-state friction.

AI-Generated Cartoon Avatars (for Younger Learners)
